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NDIS

You may be able to use your NDIS funding to make a purchase from South Coast Sensory if you are self managed or plan managed. We recommend you seek advice from your support coordinator or plan manager if you are unsure.  

Make sure you put the NDIS participant's

  • Full Name & NDIS number in the notes section at check out 

If you are Self-Managed :

There are TWO OPTIONS

1. You can order from the website as normal & pay upfront using our payment options. 

    You submit your invoice /receipt to NDIA yourself.  As we receive payment upfront we send the items out immediately.  

    2. As a Pay Later LATER option 

      • Add items to cart & proceed to checkout. 
      • Enter customer details (inc NDIS number) & shipping details.
      • Proceed to payment methods  - it is here you can select the NDIS self managed payment method at checkout. This is a PAY LATER option, to allow you to draw down first.
      • Include participant name and NDIS number in the checkout page.
      • Your PDF link to download your invoice is on your confirmation email. You are required toupload to the portal to draw funds down first. (Please check your spam folder for your order confirmation)  
      • Once you receive the funds you pay us directly. Our invoice includes payment details for you. We would love you to send us an email advising payment has been made including your order number & or name on invoice. 
      • As soon as payment is received, we post the item to your preferred address &  send you the tracking number.  

       

      If Plan Managed: 

      In this case, the Plan Manager/ 3 Party Agency pays us directly for resources.

      • Add items to cart & proceed to checkout. 
      • Enter customer details (inc NDIS number) & shipping details.
      • Proceed to payment methods  - it is here you can select the alternate payment method "NDIS Plan Managed" -  this will allow you to 'checkout' without payment.   
      • You will be emailed a PDF link within your order confirmation email forYOU to forward to your plan managerfor payment.  Unfortunately we are unable to send invoices to your plan manager unless they are the primary contact on the order. 
      • If your email is not received directly to your inbox, try checking spam folder.  
      • As soon as payment is received, we post the item to your preferred address & send you the tracking number.  

       If NDIA Managed : 

      We are not currently a registered provider.

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